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  • Order Now Toll-Free: (888) 872-4522

Frequently Asked Questions

BADLANDS RANCH ACCOUNT

Here’s how to create an account in just a few minutes and access your discounts:
  1. Click here and enter your first name, last name, and email address* (*Be sure to use the same email address you have used in the past when completing a purchase, this will assure that you can see your past purchase history. Don’t forget to accept the terms and conditions!)
  2. Once completed, click on CREATE ACCOUNT and we’ll automatically send you a verification email
  3. Check your inbox, open the email, and click the link to create your password. (If you don’t see it after 1-2 minutes, check your spam or junk folder.)
  4. Create your password and login (Make sure you include the minimum password requirements) 
Now you are ready to log in and start shopping!

You can reset your password by clicking on the “Forgot Password?” link located underneath the LOGIN button.

  1. Insert the email address used to create your account and click on “SEND PASSWORD RESET LINK”
  2. Check your email for the verification link. If you don’t see it after 1-2 minutes check your spam or junk folder for an email with the subject: “Verify your email address to activate your account”


For assistance with troubleshooting, please do not hesitate in contacting us at  (888) 872-4522 and a representative can walk you through these steps.

For security purposes, we will send a verification email to reset your Password. This email will be sent to the registered email account you used to create your account with us. If you don’t see the email right away in your inbox, please be sure to check your Spam or Trash folders or you can also try searching for “Verify your email address to activate your account”.

RETURNS

Every order from Badlands Ranch is backed by our 100% money-back satisfaction guarantee. This means you can try any of our products RISK-FREE for up to 90 days, and if you aren’t completely satisfied, just send back the bags or bottles (even if they’re empty) for a full refund of your purchase price minus shipping. No questions, no hassles.

Please note your guarantee comes into effect on the day your product is shipped from our fulfillment center and expires 90 days after the shipped date. Click here to start a return

To initiate your return, please submit the online form on https://badlandsranch.com/returns/ or contact our customer service team. You can reach them via email at [email protected] or call us at (888) 872-4522

Our call center is open Mon–Fri 6 AM-5 PM PST and Sat–Sun 6 AM-4 PM PST.

After you request a return, if you are within the money-back guarantee period, you will receive a return authorization number (“RA #”) and shipping instructions for your return. Your RA # and shipping instructions will be sent to you via email.

You will also be sent a form that you will need to print out and include in your return shipment. You must include your RA # on this form so we can process your refund. Any shipments that do not contain a return form or RA # will NOT be refunded and will be destroyed.

Please note you will be responsible for any shipping charges incurred when returning your product(s). Your refund will be processed once your returned product(s) has arrived at our shipping facility

Click here to start a return

Once your order is returned to our warehouse and processed by our team, you can expect your refund within 3-5 business days. You will receive an email notification when the refund is processed.

Click here to start a return

SHIPPING

We do our best to get your order to you as quickly as possible. Most orders will be delivered within 2-7 business days for domestic shipments.

After your order processes, you will receive a confirmation number as well as tracking information so you can see exactly where your product is.

The moment we ship out your order, we will email you the tracking number and link so you can follow all tracking updates.

Note: Please know that tracking sometimes takes 1-3 business days to update.

Yes! We offer free standard ground shipping for all US (Domestic) orders over $49. To meet the $49 minimum, your cart total must be $49 after discounts.

After you request a return, if you are within the money-back guarantee period, you will receive a return authorization number (“RA #”) and shipping instructions for your return. Your RA # and shipping instructions will be sent to you via email.

You will also be sent a form that you will need to print out and include in your return shipment. You must include your RA # on this form so we can process your refund. Any shipments that do not contain a return form or RA # will NOT be refunded and will be destroyed.

Please note you will be responsible for any shipping charges incurred when returning your product(s). Your refund will be processed once your returned product(s) has arrived at our shipping facility

Click here to start a return

Once your order is returned to our warehouse and processed by our team, you can expect your refund within 3-5 business days. You will receive an email notification when the refund is processed.

Click here to start a return

PRODUCT

Please refer to the individual product pages for product-related information.
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